Community Care Licensing (CCLD) Disaster Response Homepage

Program-Specific Disaster Resources


Disaster Resources

  • Everbridge may be used to notify licensees when other types of disasters occur, such as, but not limited to, earthquakes and flash floods.
  • Please ensure your mobile phone, facility phone, and e-mail address are up-to-date with your local Regional Office so that you can be contacted during a disaster through e-mail, phone call, and/or text message.
  • Everbridge Contact Information
  • The list below displays the phone numbers and e-mail address from which Everbridge notifications will be sent. CCLD strongly encourages you to add these phone numbers and the e-mail address to your contact list to avoid having any of the three notification options (text, facility phone, or e-mail) end up as undeliverable:
    • Short Message Service, also referred to as text messages or SMS messages, are sent from number 88911
    • E-mails are sent from noreply@everbridge.com and will be displayed as “CA Department of Social Services CCL Alert”
    • Phone calls are sent from (916) 228-6728

County Resources

Contact Us

Community Care Licensing Division
744 P Street, MS 8-17-17
Sacramento, CA 95814
Email: cclwebmaster@dss.ca.gov

CCLD Complaint Hotline

If you see something, let us know!

To file a complaint regarding a state licensed community care facility , child care facility, or home care organization, visit our Complaint Hotline Page for contact information and more.

 

CCLD Services and Notifications