Welcome to the California Adult Care Licensing Program

Online Orientation Help Desk

The Online Orientation Help Desk can see that there is an issue registering/getting access to your course at this time and we are working to resolve it as soon as possible.

If you have been charged multiple times, are receiving an Error message, or cannot access a current registration—please contact the help desk here: CDSSCCLOnlineOrientationHelpDesk@dss.ca.gov and DO NOT try to register again.

El Servicio de Ayuda en línea de orientación puede ver que hay un problema al registrar/obtener acceso a su curso en este momento y estamos trabajando para resolverlo lo antes posible.

Si se le ha cobrado varias veces, está recibiendo un mensaje de error o no puede acceder a un registro actual, comuníquese con la mesa de ayuda aquí: CDSSCCLOnlineOrientationHelpDesk@dss.ca.gov y NO intente registrarse de Nuevo.

The Adult Care Licensing Program licenses and monitors Adult Day Programs, Adult Residential Facilities, Social Rehabilitation Facilities, Residential Care Facilities for the Chronically Ill, and Enhanced Behavioral Support Homes for adults.

The core mission of the Adult Care Licensing Program is to optimize the health, safety, and quality of life of adults in community care facilities through the administration of an effective, collaborative, and regulatory enforcement system that emphasizes harm prevention and proper and timely compliance.

There are 13 Adult Care Licensing Regional Offices  located throughout the State. If you have any questions regarding Adult Care Licensing, please contact the local office near you or the Technical Support Program.

Contact Us

Community Care Licensing
Adult and Senior Care Program
744 P Street, MS 9-14-820
Sacramento, CA 95814

Telephone: (916) 657-2592
Fax: (916) 653-9335

CCLD Complaint Hotline

If you see something, let us know!

To file a complaint regarding a state licensed community care facility or child care facility visit our Complaint Hotline Page for contact information and more.


CCLD Services and Notifications