Welcome to the California Adult Care Licensing Program

Wildfire Information

LNU Lightning Complex Fire, CZU Lightning Complex Fire, and El Dorado Fire Information – Update as of September 22, 2020 at 2:00 p.m.

  • On Monday, August 17, 2020, the CZU Lightning Complex Fire began burning in Santa Cruz and San Mateo Counties and prompted evacuations.
  • On Tuesday, August 18, 2020, the LNU Lightning Complex Fire began burning in Sonoma, Solano and Napa Counties and prompted evacuations.
  • On Saturday, September 5, 2020, the El Dorado Fire began burning in San Bernardino County and prompted evacuations.

If you are relocating your residents, please contact your Regional Office to provide information about where you are relocating to and provide your census.

Adult and Senior Care (ASC) – Rohnert Park Regional Office – (707) 588-5026 or CCLASCPRohnertParkRO@dss.ca.gov

Adult and Senior Care (ASC) – San Bruno Regional Office – (650) 266-8800 or CCLASCPSanBrunoRO@dss.ca.gov

Adult and Senior Care (ASC) – Riverside Regional Office – (951) 248-2222 or CCLASCPRiversideRO@dss.ca.gov

ASC LNU Lightning Complex Fire, CZU Lightning Complex Fire, and El Dorado Fire Relocation List - As of 9/22/2020 at 2:00 p.m.

The facilities identified in the link below have indicated they have beds available for residents needing to be relocated:

Facilities with Available Beds from California Assisted Living Association.

Facilities with Available Beds from 6Beds, Inc.

Online Orientation Help Desk

The Online Orientation Help Desk can see that there is an issue registering/getting access to your course at this time and we are working to resolve it as soon as possible.

If you have been charged multiple times, are receiving an Error message, or cannot access a current registration—please contact the help desk here: CDSSCCLOnlineOrientationHelpDesk@dss.ca.gov and DO NOT try to register again.

For the Spanish speakers on the Child Care site, please put both the English and Spanish versions:

El Servicio de Ayuda en línea de orientación puede ver que hay un problema al registrar/obtener acceso a su curso en este momento y estamos trabajando para resolverlo lo antes posible.

Si se le ha cobrado varias veces, está recibiendo un mensaje de error o no puede acceder a un registro actual, comuníquese con la mesa de ayuda aquí: CDSSCCLOnlineOrientationHelpDesk@dss.ca.gov y NO intente registrarse de Nuevo.

The Adult Care Licensing Program licenses and monitors Adult Day Programs, Adult Residential Facilities, Social Rehabilitation Facilities, Residential Care Facilities for the Chronically Ill, and Enhanced Behavioral Support Homes for adults.

The core mission of the Adult Care Licensing Program is to optimize the health, safety, and quality of life of adults in community care facilities through the administration of an effective, collaborative, and regulatory enforcement system that emphasizes harm prevention and proper and timely compliance.

There are 13 Adult Care Licensing Regional Offices  located throughout the State. If you have any questions regarding Adult Care Licensing, please contact the local office near you or the Technical Support Program.

Contact Us

Community Care Licensing
Adult and Senior Care Program
744 P Street, MS 8-3-90
Sacramento, CA 95814

Telephone: (916) 657-2592
Fax: (916) 653-9335

CCLD Complaint Hotline

If you see something, let us know!

To file a complaint regarding a state licensed community care facility or child care facility visit our Complaint Hotline Page for contact information and more.


CCLD Services and Notifications