Technical Support Program
Overview
The Technical Support Program (TSP) is a non-enforcement program of the Community Care Licensing Division and provides services and products to help providers meet licensing requirements. For more detailed information on the Technical Support program, see our TSP brochure (Español, 中文). Help is a click away.
*NOTE: In the event of a discrepancy between the English and Spanish versions, the English version shall govern pursuant to Health and Safety Code section 1596.855 (c).
Contact your local regional office to request TSP services. TSP provides group and individual provider training. Below is a list of regional offices by program and contact information.
Review resource guides that aid providers in understanding laws and regulations related to facility operations.
Participate in a webinar on topics of interest to the provider community.
Child Care Licensing Program Webinars
The Child Care Licensing Program is pleased to continue offering webinars to share important information with the child care provider community.
Webinar Schedule
- Tuesday, December 12, 2023, 6:00 p.m.
Registration will take place through Provider Information Notices (PINs).
- Tuesday, March 26, 2024, 6:00 p.m.
- Tuesday, June 25, 2024, 6:00 p.m.
- Tuesday, September 24, 2024, 6:00 p.m.
- Tuesday, December 10, 2024, 6:00 p.m.
Registration will take place through Provider Information Notices (PINs).
*Providers may wish to view recordings of past webinars below.
Child Care Licensing Program Webinars
Coming Soon
- Children’s Residential Program
- Adult and Senior Care Program
Read about topics that help providers with facility operations in quarterly newsletters.
For questions about TSP services, email us:
Resource Guides
Children's Residential Care Program
Facility Operations
A series of topic-specific guides to assist providers in operating within regulations
Honoring Resident Rights – Children and Youth
A series of guides to assist providers in operating without violating resident rights
Adult & Senior Care Program
Facility Operations
A series of topic-specific guides to assist a provider with operating within regulations
Tools for Providers to Conduct Facility Assessments
A series of Self-Assessment guides to assist in staying in compliance
Compliance and Regulatory Enforcement (CARE) Tools
- CARE Tools
- Licensing Program Analysts use the CARE tool for facility inspections. Providers can use the tool to check and maintain compliance with licensing requirements.
Other Community Care Licensing Resources
Child Care Licensing Program
Resources for Providers
Children's Residential Program
Resources for Providers
Adult and Senior Care Program
Resources for Providers (Adult)
Resources for Providers (Senior)