Technical Support Program

The Technical Support Program (TSP) is a non-enforcement program of the Community Care Licensing Division and provides services and products to help providers meet licensing requirements. 

Contact your local regional office to request TSP services. 

• Adult and Senior Care Program Regional Offices

Review resource guides that aid providers in understanding laws and regulations related to facility operations.

• Adult and Senior Care Program
• Children's Residential

Review webinars on topics of interest to the child and residential care provider communities.

• Webinar PDFs: Introduction to the Technical Support Program (June 2023) (Español, 中文)
  • Webinar Recording: Introduction to the Technical Support Program
• Webinar PDF: Tips and Tools to Support Regulatory Compliance (October 2023) (Español)
  • Webinar Recording: CCL Tips and Tools to Support Regulatory Compliance Webinar
• Webinar PDF: Developing an Effective Plan of Correction (November 2023) (Español, 中文)
  • Webinar Recording: Developing an Effective Plan of Correction
• Webinar PDF: Waivers Exceptions Webinar
  • Webinar Recording: CCL TSP Exceptions & Waivers Webinar
• Webinar PDF: Emergency and Disaster Preparedness
  • Webinar Recording: Emergency and Disaster Preparedness
• Webinar PDF: Dementia Care and Miscellaneous Regulation Changes in Residential Care Facilities for the Elderly
  • Webinar Recording: Dementia Care and Miscellaneous Regulation Changes in Residential Care Facilities for the Elderly

^*NOTE: In the event of a discrepancy between the English and Spanish versions, the English version shall govern pursuant to Health and Safety Code section 1596.855 (c) .

For questions about TSP services, email us:

• Adult and Senior Care and Children's Residential Program
  • Technicalsupportprogram@dss.ca.gov

A series of Self-Assessment guides to assist in staying in compliance

• Adult Residential Facilities Self-Assessment Guide
• Residential Care Facilities for the Elderly Self-Assessment Guide

Compliance and Regulatory Enforcement (CARE) Tools

• CARE Tools
• Licensing Program Analysts use the CARE tool for facility inspections. Providers can use the tool to check and maintain compliance with licensing requirements.

• Child Care Licensing Program
  • Resources for Providers
• Children's Residential Program
  • Resources for Providers
• Adult and Senior Care Program
  • Resources for Providers (Adult)
  • Resources for Providers (Senior)