Administrator Information


  1. Update: Administrator Certification Training Requirements
  2. New Fee Structure Notice: Exams and Certificate Processing
  3. Administrator Certification Examination
  4. Notice: Change in Distribution Method of Administrator Certificates
  5. Notice: Delinquency Fee
  6. Notice: Continuing Education Units (CEU)
  7. Resources: Administrators
  8. Resources: Training Vendors
  9. Resources: Application
  10. Miscellaneous

Update to the ACB Mailing Address

Please be advised that the ACB Mail Station (MS) address has changed:

Community Care Licensing Division
Administrator Certification Bureau (ACB)
744 P Street, MS 9-15-807
Sacramento, CA 95814

Changes to Administrator Certification Training Requirements

PIN 23-14-CCLD – (Changes to Administrator Certification Training Requirements)

Pursuant to the recently passed Assembly Bill (AB) 120, prospective and current Certified Administrators have the option to satisfy live training requirements for Initial Certification Training Programs (ICTP) and Continuing Education Training Programs (CETP) via Department-approved in-person or live-stream training.  Additionally, AB 120 clarifies the requirements for individuals seeking certification or recertification as an ARFPSHN Administrator.  Please refer to PIN 23-14-CCLD for more information regarding the changes to the administrator certification training requirements, including changes to course format terminology.

Administrators and vendors are encouraged to become familiar with the amendments to Health and Safety Code sections 1522.41, 1562.3, 1567.50, and 1569.616.

Administrator Certification Training Requirements

The COVID-19 waivers related to course offerings for Initial Certification Training Program (ICTP) and Continuing Education Training Program (CETP) ended February 28, 2023. To support greater access to training opportunities for current and prospective Administrators, the Administrator Certification Bureau (ACB) will allow vendors who were previously approved through the State of Emergency (SOE) Waiver Terms and Conditions, to resume live instruction (live-stream) through online platforms effective April 1, 2023.

As a result, current and/or prospective Administrators may fulfill required live instruction hours either in-person or live-stream from an approved vendor. If an administrator chooses to access a live-stream course, the course must be offered by an ACB vendor who has been approved by ACB to specifically provide livestream instruction. You may access ACB-approved vendors on the Administrator Certification Section website. Be advised that ICTP and CETP training requirements still apply and include, but are not limited to, the number of hours as noted below:

ICTP Requirements (must be conducted live, whether in-person or live-stream)

  • Group Home (GH): 40 hours
  • Short-Term Residential Therapeutic Program (STRTP): 40 hours
  • STRTP with valid GH certificate issued by the Department: 12 hours
  • Adult Residential Facility (ARF): 35 hours
  • Residential Care Facility for the Elderly (RCFE): 80 hours, 20 of which may be completed via self-paced/on-demand training
  • RCFE-NHA: 12 hours with a valid Nursing Home Administrator (NHA) license issued by the Department of Public Health

CETP Requirements (at least half of which must be conducted live, whether in-person or live-stream)

  • GH: 40 hours
  • STRTP: 40 hours
  • ARF: 40 hours
  • RCFE: 40 hours
  • RCFE-NHA: 20 hours with a valid NHA license issued by the Department of Public Health, 20 of which may be completed via self-paced/on-demand training

Stay Informed: Fee Increases for Administrator Examinations and Certificate Processing

PIN 21-11-CCLD – (Changes to Administrator Certification Program Fees)

In accordance with Assembly Bill (AB) 135, an increase to the Administrator Certification Program fees is effective July 1, 2024.  The fee changes include new fees for the administrator certification examination and increases to existing fees for processing new and renewal Administrator certification applications.  Refer to PIN 21-11-CCLD for additional information about fee changes.

Administrator Certification Application Fees

The non-refundable fees for processing initial and renewal administrator certification applications are as follows:

These fees reflect an annual 10 percent increase from the base fee ($100), not to exceed a total of 40 percent over a four-year period.

  • Year 1:  Effective July 1, 2021
    • Initial Application: $110
    • Renewal Application: $110
  • Year 2:  Effective July 1, 2022
    • Initial Application: $120
    • Renewal Application: $120
  • Year 3:  Effective July 1, 2023
    • Initial Application: $130
    • Renewal Application: $130
  • Year 4:  Effective July 1, 2024
    • Initial Application: $140
    • Renewal Application: $140

Administrator Certification Examination Fees

The non-refundable fee for the administrator certification examination is as follows: The administrator certification examination fee is $100 and includes three (3) attempts.

The ACB has developed Frequently Asked Questions (FAQ) resources on fees for administrator applications and the administrator certification examination.  If you have any questions regarding fee increases, please submit your questions to the corresponding e-mail address listed below:

Notice:  Change in Distribution Method of Administrator Certificates

Prospective and renewing administrators must include their e-mail address on their Application for Administrator Certification, form LIC 9214 to ensure delivery of their administrator certificate via e-mail.

Beginning July 1, 2021, the ACS will distribute administrator certificates in a locked portable document format (PDF) via e-mail to certified administrators with an e-mail address on file.  Administrators without an e-mail address on file will receive a hard copy certificate by mail.

The ACS has addressed this in PIN 21-09-CCLD - Administrator Certification Section: Change in Distribution Method of Administrator Certificates.

Notice:  Delinquency Fee

Effective January 1, 2021, payment of a non-refundable delinquency fee of three hundred dollars ($300) will be required (as specified in regulations) in the following situations:

  • When an application for recertification is received after the certificate expiration date
  • When an incomplete application for recertification is received prior to the certificate expiration date, but the application does not become complete until after the certificate expiration date

An application to recertify a certificate which has been expired for four or more years will not be accepted, as the applicant must take the appropriate ICTP course again.

Notice:  CEUs

Beginning January 1, 2016, only CEU courses approved by CDSS (or Regional Centers, where applicable) may be taken for credit toward administrator certificate renewal requirements.  See sections 84064.3(b) (GH), 85064.3(b) (ARF) or 87407(b) (RCFE) of the updated regulations for details.

Resources:  Administrators

Resources: Training Vendors

The ACB supports administrators in meeting initial and continuing education certification training requirements through the Core of Knowledge curriculum and the posting of a list of third-party administrator training vendors.

The ACB has a resource for administrators; a comprehensive list of approved training vendors. Administrators can contact the vendor for more information. Core of Knowledge charts: ARF, GH, RCFE, STRTP

Resources: Application

Note: Mail services that provide delivery confirmation for administrator applications is recommended.

Contact Us

Community Care Licensing Division
Administrator Certification Bureau (ACB)
744 P Street, MS 9-15-807
Sacramento, CA 95814

Update to ACB Public E-mail Inboxes

Effective June 3, 2024, the ACB public e-mail inbox will be discontinued.


For inquiries regarding the administrator exams, please contact the Administrator Examination Unit at


For inquiries regarding administrator applications, please contact the Administrator Certification Processing Unit at


Forinquiries regarding administrator training, please contact the Vendor Support and Review Unit at

  Receive Important Updates
Subscribe to The Wire

Administrator FAQ

Vendor FAQ

Quick Links

Administrator Quick Links