Senior Care Public Information and Policies

Resource Guides for Providers from our Technical Support and Advocacy Group (CCLD\Resource Guides for Providers)

Evaluator Manual

California Code of Regulations Applicable to Adult Care (Courtesy Copy with Handbook)

Health and Safety Information (CCLD/Health and Safety Information)

The Social Security Administration (SSA), Office of the Inspector General (OIG), Fraud Hotline provides an avenue for reporting fraud, waste, and abuse within SSA's programs and operations.

Senior Facility Types Licensed by The Department of Social Services (all to point to the Centralized Applications Page)

  • Residential Care Facilities for the Chronically Ill
  • Residential Care Facilities for the Elderly (RCFE)
  • Continuing Care Retirement Communities (CCRC) 

Facility Facts

Sites and Topics Related to Mental Health

Ombudsman and Advocacy Information and Links

How to Review a Facility File

Are you interested in finding out if a facility meets licensing requirements? If so, you may contact your local Regional Office and make a request to review the licensee's facility file. The file will contain information related to evaluation visits conducted by the licensing agency and any complaints against the facility that were substantiated by the Department.

Licensing Statistics

To file a complaint of professional misconduct by a CCLD employee, please refer to the  CCLD Ethics Helpline.

Contact Us

Community Care Licensing
Adult and Senior Care Program
744 P Street, MS 8-3-90
Sacramento, CA 95814

Telephone: (916) 657-2592
Fax: (916) 653-9335

CCLD Complaint Hotline

1-844-LET-US-NO (1-844-538-8766)
email: letusno@dss.ca.gov
Information regarding filing a complaint
Communication with Complainants FAQ