Disaster Services Branch
The Disaster Services Branch (DSB) of the California Department of Social Services (CDSS) plays a critical role in disaster response by supporting local jurisdictions with the provision of temporary shelter, feeding, and other essential services for individuals and families affected by emergencies. The DSB is designated the lead for mass care and shelter operations through an Administrative Order from the California Governor's Office of Emergency Services (Cal OES).
The mission of the DSB is to serve, aid, and protect individuals and families affected by disasters and emergencies by supporting local government to provide excellent training, preparedness, response, and recovery services for mass care and shelter activities while promoting an environment of inclusivity and equity.
The DSB collaborates with local and tribal governments, non-profit organizations, private sector partners, and other state agencies to provide critical services, including sheltering, feeding, family reunification, and social services, to disaster survivors. In addition to executing the Mass Care and Shelter Annex, the DSB works closely with various partners for comprehensive disaster planning, response, and recovery. Key partners include the California Governor’s Office of Emergency Services, California Department of Public Health, Emergency Medical Services Authority, American Red Cross, Federal Emergency Management Agency (FEMA), Small Business Administration (SBA), and local social services departments, along with other divisions within CDSS.
Field Operations Bureau
The Field Operations Bureau (Field Ops) is the operational arm of the Disaster Services Branch, working closely with all 58 counties and Tribal Nations across California to enhance disaster preparedness, response, and recovery efforts.
Field Ops is organized into three regional units – Inland, Coastal, and Southern Regions – ensure the efficient coordination of resources, including personnel, equipment, and supplies, to support shelter operations and other disaster response needs. Field Ops also has a National Coordination Unit which works with our partners outside of California.