Electronic Services Portal, Electronic Timesheet Training and Webinars

If you would like to learn more about the Electronic Services Portal (ESP), Electronic Timesheets or how to enroll, please visit the Electronic Services Portal page. If you need any assistance with registering or signing up, please call the IHSS Service Desk at 1-866-376-7066 and select the Electronic Services Portal option.

Electronic Services Portal (ESP) Live Webinars

Several live ESP webinars have been scheduled by the California Department of Social Services (CDSS) for you to participate in and ask questions. This webinar series provides an overview of the Electronic Services Portal including the latest new features. ESP webinars will continue throughout the year and the schedule will be updated.

To attend one of the webinar broadcasts:

To participate in the webinar, on the day of your choice, before the start time of your webinar broadcast, click the webinar link listed on the schedule below to join the session.

Date: Thursday, February 22, 2024

Time: 1:30 pm to 2:30 pm

Language: English

Details: ESP features, CalSavers Program; Webinar number (access code): 2494 085 7957. Webinar password: eSP$2024

Join from webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=mc55b738dff96f079ae333000a8ee7490


Date: Tuesday, February 27, 2024

Time: 9:30 am to 10:30 am

Language: English

Details: ESP features, CalSavers Program; Webinar number (access code): 2482 211 8382. Webinar password: eSP$2024

Join from webinar link:: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=maf0b2c26bc5adb492a56857d13bfd886

Electronic Visit Verification Training and Webinars

If you would like to learn more about Electronic Visit Verification or Electronic Timesheets, please visit the CDSS Electronic Visit Verification and Electronic Timesheet Website .

EVV Live Webinars

The Adult Programs Division will be conducting EVV Location Services provider training webinar sessions beginning in April 2023, to demonstrate how non-live-in providers will use the IHSS EVV Mobile App & ESP, and the TTS to check-in and out beginning July 1, 2023.

Please click the link to the schedule below for the upcoming IHSS EVV Location Services Webinar schedule. To participate in the webinar, on the day of your choice, click the link listed on the schedule to join the session. Training webinars will continue throughout the year and the schedule will be updated.

Electronic Visit Verification Webinar schedule

To attend one of the webinar broadcasts:

  • To participate in the webinar, on the day of your choice, before the start time of your webinar broadcast, click the link to join the session.

Quick Links

IHSS Recipients:
IHSS Training/Information - Fact Sheets and Educational Videos

IHSS Providers:

IHSS Timesheet Issues/Questions:
IHSS Service Desk for Providers & Recipients, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432