IHSS Recipient Resources

Resources

• Adult Protective Services
• IHSS Provider Resource
• IHSS Home Page
• (ESP) Electronic Services Portal
• (EVV) Electronic Visit Verification for Recipients and Providers
• IHSS Emergency Resources

Additional Information

• Direct Deposit Services

IHSS Timesheet Issues/Questions:

IHSS Service Desk for Providers & Recipients,
(866) 376-7066

Report Abuse or Suspect Fraud?

• Adult Protective Services hotline:
  1-(833) 401-0832. Individuals can enter their 5-digit ZIP code to be connected to their county Adult Protective Services staff, 7 days a week, 24 hours a day.
• Child Abuse hotline: California Counties Child Abuse Reporting Telephone numbers links
• IHSS Fraud Hotline: 1-(888) 717-8302,
• IHSS Medical Fraud and Elder Abuse complaint line: 1-(800) 722-0432 or click on the link Medi-Cal Fraud and Abuse Resources

Fee Restrictions

• Health care providers and clinics shall not charge a fee to a patient for filling out any forms related to an IHSS applicant’s eligibility determination or providing information responsive to forms that support a claim or appeal regarding eligibility for a public benefit program (Health and Safety Code Section 123114).
• Prohibited form fees should be reported to Adult Programs Division, Policy and Quality Assurance Branch, Policy, and Operations Bureau at (916) 651-5350.