Learn More About Electronic Timesheets and Electronic Visit Verification

Several live webinars have been scheduled by the California Department of Social Services (CDSS) for you to participate in and ask questions.  CDSS will be running two series of webinars: 

Some webinars will be available in Spanish.  Review the webinar descriptions below to choose which one to attend.  You will need to use a telephone and computer to participate in the webinars.  Attending the webinars is optional. 

Electronic Timesheets

This webinar series will cover registration for the Electronic Services Portal (ESP), completing and submitting an Electronic Timesheet, and approving Electronic Timesheets.  This webinar is for recipients and providers who will soon begin using EVV.  To sign up for the webinar, please visit the Electronic Timesheet Training Website

Electronic Visit Verification

This webinar series will cover Electronic Visit Verification (EVV), completing and submitting an Electronic Timesheet with EVV, and approving Electronic Timesheets with EVV.  This webinar is for recipients and providers who will be participating in EVV.  CDSS is implementing EVV throughout California through December 2020.  Los Angeles County is the EVV pilot county and we are implementing EVV by district during the July 2019 through November 2019 time period.  Click here to see when your reporting district is scheduled to start EVV and sign up for the EVV webinar.

IHSS Provider Resources

Once you have become an IHSS provider, the following are resources intended to help you as you provide services to your IHSS recipient:

Electronic Services Portal (ESP)

IHSS Timesheet Information

Live-In IHSS/WPCS Providers

Beginning January 2017, providers now have the option to self-certify living arrangements to exclude IHSS/WPCS wages from federal income tax and state tax by completing and submitting appropriate forms. For more information and forms, go to the Live-In Provider Self-Certification Information webpage.

IHSS Authorized Tasks

IHSS Consumer and Provider Job Agreement

IHSS Provider Orientation

Direct Deposit

Direct Deposit is an optional way for IHSS providers to receive their IHSS payroll checks. With Direct Deposit, the IHSS provider’s payroll check is deposited directly into the provider’s checking or savings account instead of being sent through the mail. IHSS payroll paychecks can be deposited into a provider’s account at a bank, savings and loan or credit union.

Each provider enrolled in Direct Deposit will receive a Direct Deposit Remittance Advice that will look like, and contain the same information as, the Statement of Earnings (pay stub) that provider’s currently receive attached to their IHSS payroll check. With the pay stub providers will also receive a new timesheet for the next pay period.

Direct Deposit will eliminate having provider’s paychecks lost in the mail or stolen from their mailbox. Additionally, providers may have access to their money sooner because they don’t have to wait for the check to come in the mail.

IHSS Provider Direct Deposit Letter and Form:

Quick Links

Get Services IHSS
County IHSS Offices
Medi-Cal Offices
County Public Authority 

IHSS Recipients:
IHSS Training/Information - Fact Sheets and Educational Videos

IHSS Providers:
How to Become an IHSS Provider
How to Appeal if You are Denied
IHSS Provider Resources

IHSS Timesheet Issues/Questions:
IHSS Service Desk for Providers & Recipients, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:

Get Services APS
County APS Offices
Get Services CAPI