IHSS Stakeholder Resources

The administration of IHSS is a complex partnership that includes the following entities: program recipients, the California Department of Social Services (CDSS), Department of Health Care Services (DHCS), counties, public authorities, program advocates, providers, and employee unions.

Important Stakeholder Program Information

The following resources are provided for IHSS Stakeholder related to the IHSS program.

Resources

Report Abuse or Suspect Fraud?

Adult Protective Services hotline:
1-(833) 401-0832. Individuals can enter their 5-digit ZIP code to be connected to their county Adult Protective Services staff, 7 days a week, 24 hours a day.
Child Abuse hotline: California Counties Child Abuse Reporting Telephone numbers links
IHSS Fraud Hotline: 1-(888) 717-8302,
IHSS Medical Fraud and Elder Abuse complaint line: 1-(800) 722-0432 or click on the link Medi-Cal Fraud and Abuse Resources

Fee Restrictions

Health care providers and clinics shall not charge a fee to a patient for filling out any forms related to an IHSS applicant’s eligibility determination or providing information responsive to forms that support a claim or appeal regarding eligibility for a public benefit program (Health and Safety Code Section 123114).
Prohibited form fees should be reported to Adult Programs Division, Policy and Quality Assurance Branch, Policy, and Operations Bureau at (916) 651-5350.