Statewide Verification Hub

Project Summary

The Statewide Verification Hub (SVH) is a multi-department Information Technology (IT) solution with California Department of Social Services (CDSS) and Department of Health Care Services (DHCS), that will improve California families' access to services by streamlining the eligibility verification process for many California Health and Human Services Agency (CHHSA) means-tested programs, with initial efforts focusing on CalFresh, CalWORKs, child care programs, and Medi-Cal. While upholding Californians' privacy and security, the new IT effort will develop a modernized and leverageable Hub that will connect eligibility case management systems with near real-time data, such as income information, identity validators, non-cash assets, demographics, vital statistics, immigration status, etc. This data is necessary to support eligibility and benefit level determinations for means-tested human services programs, as well as federally mandated Income Eligibility Verification System (IEVS) data matches. The SVH solution will assist in bringing key programs together with the common goal of producing fast and accurate verification for eligibility determinations for needs-based programs.

SVH Project Objectives:

• Streamline client access and experience when applying for and submitting required documents for programs.
• Simplify business processes for county workers.
• Improve accuracy rates and reduce incorrect benefit determinations.
• Modernize technology to allow for better responsiveness to program changes.
• Leverage centralized data processes.
• Improve service delivery by providing a scalable solution that links multifactored authenticated data across departments and programs.

The SVH Stakeholder Meeting scheduled for July 12, 2023 at 1:00 pm has been cancelled.