Electronic Visit Verification Training and Webinars

The CDSS Adult Programs Division will be conducting EVV Location Services provider training webinar sessions beginning in April 2023.

These webinars will demonstrate how non-live-in providers can use either the IHSS EVV Mobile App, the current Electronic Services Portal (ESP) website, or the Telephone Timesheet System (TTS) to check-in and check-out at the beginning and end of each workday beginning July 1, 2023. The California IHSS EVV Mobile App will be available in your app store for download on July 1, 2023.

Training webinars will continue throughout the year and the schedule will be updated.

Please see the schedule below for the upcoming IHSS EVV Location Services Webinar schedule. To participate in the webinar, on the day of your choice, click the link listed on the schedule to join the session. Webinar sessions fill up fast, so if you are unable to get into a session please join us another session.

Date: Tuesday, January 14, 2025
Time: 9:30am – 10:30am
Language: English
Details: Mobile App, ESP and TTS; Webinar number (access code): 2497 463 6490
Webinar password: EVVLs2023!

Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=me54aa011bdf4b4c0f1c5ff63060faaba

Date: Tuesday, January 21, 2025
Time: 9:30am – 10:30am
Language: Spanish
Details: Mobile App, ESP and TTS; Webinar number (access code): 2492 419 9966
Webinar password: EVVLs2023!                                                             

Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=me0583944d9fca3b47b25eb7ca2b5d0c9

Date: Tuesday, February 11, 2025
Time: 9:30am – 10:30am
Language: English
Details: Mobile App, ESP and TTS; Webinar number (access code): 2491 138 1943
Webinar password: EVVLs2023!

Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=mc4ae1736f7828e570c91fa9e113eb343

Date: Tuesday, February 18, 2025
Time: 9:30am – 10:30am
Language: Spanish
Details: Mobile App, ESP and TTS; Webinar number (access code): 2488 954 3684
Webinar password: EVVLs2023!

Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=ma205b172f1da9d78c35a208d64c113e7

Quick Links

IHSS Recipients:
IHSS Training/Information - Fact Sheets and Educational Videos

IHSS Providers:

IHSS Timesheet Issues/Questions:
IHSS Service Desk for Providers & Recipients, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432