In-Home Supportive Services (IHSS) Fact Sheets

The following resources are provided for program recipients/consumers. It is intended to help individuals understand their rights and responsibilities in the In-Home Supportive Services (IHSS) program. For additional resources, go to IHSS Recipient/Consumer Resources

IHSS Program Information

Finding, Hiring and Working with a Provider

  • Interviewing, Hiring and Firing a Provider - Full Color
    • Translations: Armenian, Chinese, Spanish
  • Getting Started with Your New Provider - Full Color
    • Translations: Armenian, Chinese, Spanish
  • IHSS Consumer and Provider Job Agreement - Full Color
    • Translations: Armenian, Chinese, Spanish
  • Communicating with Your Provider - Full Color
    • Translations: Armenian, Chinese, Spanish
  • Setting and Maintaining Boundaries - Full Color
    • Translations: Armenian, Chinese, Spanish
  • Supervising Your Provider - Full Color
    • Translations: Armenian, Chinese, Spanish
  • Deciding When to Fire a Provider - Full Color
    • Translations: Armenian, Chinese, Spanish
  • Filling Out a Timesheet - Full Color
    • Translations: Armenian, Chinese, Spanish

Blind and Visually Impaired Resources

Other Helpful Information

  • Suggestions on How to Handle Money - Full Color
    • Translations: Armenian, Chinese, Spanish
  • Recognizing Abusive Behavior - Full Color
    • Translations: Armenian, Chinese, Spanish

Quick Links

IHSS Recipients:

IHSS Training/Information -

IHSS Providers:

IHSS Timesheet Issues/Questions:
IHSS Service Desk for Providers and Recipients
(866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432