CDSS Programs Community Care Licensing Administrator Certification CCLD Public Portal

Community Care Licensing Division (CCLD) Public Portal

NEW CCLD Public Portal

Effective August 17, 2026, the Community Care Licensing Division (CCLD) launched a NEW CCLD Public Portal that replaced the Administrator Certification Bureau (ACB) Online Application Portal and Vendor Automation Platform.

Note: Existing users should have received instructions before launch regarding access to the CCLD Public Portal, including any required account activation, verification, or sign-in steps.

IMPORTANT:  If you have already mailed your initial or renewal application, DO NOT apply for initial certification or renew your certification in the CCLD Public Portal.  ACB will process your application in the order received according to processing timelines.  Once ACB processes the application you mailed in, it will be recorded in the portal and you will receive an email notification if ACB needs any additional information from you.  If you already mailed in your application and you try to renew in the portal, the system may flag your application as delinquent and apply additional fees.

CCLD Public Portal


Current and prospective Administrators can expect the following functionality to be available within the NEW CCLD Public Portal:

  • Create a CCLD account
     
  • Schedule Administrator Certification Exams
     
  • Submit Administrator Certification Initial and Renewal Applications
     
  • Submit Course Completion Certificates, including Initial Certification Training Program (ICTP) certificates and Continuing Education Unit (CEU) certificates of completion
     
  • Track application status and pay fees

Current and prospective Administrator Certification Training Vendors can expect the following functionality to be available within the NEW CCLD Public Portal:

  • Create a CCLD account
     
  • Submit Initial and Renewal Vendor Applications
     
  • Submit Course Requests/Renewals
     
  • Track application and/or course request status and pay fees
     
  • Manage Administrator Certification Training Vendor information and courses, including instructor and rosters


CCLD Public Portal Training Videos:


ACB - Using the CCLD Public Portal to Submit Administrator Applications:


ACB - Using the CCLD Public Portal to Submit Vendor Requests:


Resources:

For additional information, please review PIN-26-10-CCLD CCLD Public Portal FMS and the CCLD Public Portal Project webpage.

For questions related to the CCLD Public Portal, please contact CCLDFMSInfo@dss.ca.gov.

Contact Us

For more information or to provide feedback, please contact CCLDFMSInfo@dss.ca.gov