Electronic Visit Verification Training and Webinars

The CDSS Adult Programs Division will be conducting EVV Location Services provider training webinar sessions beginning in April 2023.

These webinars will demonstrate how non-live-in providers can use either the IHSS EVV Mobile App, the current Electronic Services Portal (ESP) website, or the Telephone Timesheet System (TTS) to check-in and check-out at the beginning and end of each workday beginning July 1, 2023. The California IHSS EVV Mobile App will be available in your app store for download on July 1, 2023.

Training webinars will continue throughout the year and the schedule will be updated.

Please see the schedule below for the upcoming IHSS EVV Location Services Webinar schedule. To participate in the webinar, on the day of your choice, click the link listed on the schedule to join the session. Webinar sessions fill up fast, so if you are unable to get into a session please join us another session.

Date: Tuesday, October 15, 2024
Time: 9:30am – 10:30am
Language: English
Details:Mobile App, ESP and TTS; Webinar number (access code): 2481 790 5778
Webinar password: EVVLs2023!
Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=mb9e4255926ef74d511816101fa74b9e9


Date: Tuesday, October 22, 2024
Time: 9:30am – 10:30am
Language: Spanish
Details:Mobile App, ESP and TTS; Webinar number (access code): 2495 124 1166
Webinar password: EVVLs2023!
Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=me4fd3e4a413441630a6127b79ae6f0b2


Date: Tuesday, November 12, 2024
Time: 9:30am – 10:30am
Language: English
Details:Mobile App, ESP and TTS; Webinar number (access code): 2492 435 1814
Webinar password: EVVLs2023!
Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=m435198ab4d05f2203cfbbf969a6ec53c


Date: Tuesday, November 19, 2024
Time
: 9:30am – 10:30am
Language: Spanish
Details:
Mobile App, ESP and TTS; Webinar number (access code): 2493 081 0761
Webinar password: EVVLs2023!
Join from the webinar link:
https://cdss-apd.webex.com/cdss-apd/j.php?MTID=m64197b94ef0469d1b871b1fa427a7368


Date: Tuesday, December 10, 2024
Time
: 1:30pm – 2:30pm
Language: English
Details: Mobile App, ESP and TTS; Webinar number (access code): 2480 870 2406
Webinar password: EVVLs2023!
Join from the webinar link:
https://cdss-apd.webex.com/cdss-apd/j.php?MTID=mb78c9bd6caba7caa87f1dc90dd4e38dc


Date: Tuesday, December 17, 2024
Time
: 9:30am – 10:30am
Language: Spanish
Details:
Mobile App, ESP and TTS; Webinar number (access code): 2499 750 9099
Webinar password: EVVLs2023!
Join from the webinar link:
https://cdss-apd.webex.com/cdss-apd/j.php?MTID=meaebe758f835e26198b12c1cf3acdf5b

Quick Links

IHSS Recipients:
IHSS Training/Information - Fact Sheets and Educational Videos

IHSS Providers:

IHSS Timesheet Issues/Questions:
IHSS Service Desk for Providers & Recipients, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432