Electronic Visit Verification Training and Webinars

The CDSS Adult Programs Division will be conducting EVV Location Services provider training webinar sessions beginning in April 2023.

These webinars will demonstrate how non-live-in providers can use either the IHSS EVV Mobile App, the current Electronic Services Portal (ESP) website, or the Telephone Timesheet System (TTS) to check-in and check-out at the beginning and end of each workday beginning July 1, 2023. The California IHSS EVV Mobile App will be available in your app store for download on July 1, 2023.

Training webinars will continue throughout the year and the schedule will be updated.

Please see the schedule below for the upcoming IHSS EVV Location Services Webinar schedule. To participate in the webinar, on the day of your choice, click the link listed on the schedule to join the session. Webinar sessions fill up fast, so if you are unable to get into a session please join us another session.


Date: Tuesday, June 18, 2024
Time: 9:30am - 10:30am
Language: English
Details:  Mobile App, ESP and TTS; Webinar number (access code): 2484 688 4230
Webinar password: EVVLs2023!
Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=me271bb64f403bb478bff2d2f95994cfb


Date: Tuesday, June 25, 2024
Time: 9:30am - 10:30am
Language: Spanish
Details:  Mobile App, ESP and TTS; Webinar number (access code): 2489 539 1023
Webinar password: EVVLs2023!
Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=mada22633097a07f7ec73a9b5dbe79c17


Date: Tuesday, July 23, 2024
Time: 9:30am - 10:30am
Language: English
Details: Mobile App, ESP and TTS; Webinar number (access code): 2489 915 8874
Webinar password: EVVLs2023!
Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=m790e13953a441f534d1f39462e3510e5


Date: Tuesday, July 30, 2024
Time: 9:30am - 10:30am
Language: Spanish
Details: Mobile App, ESP and TTS; Webinar number (access code): 2490 196 3905
Webinar password: EVVLs2023!
Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=mf5bb3b067d67c5b7b49c7a432c758dc0

Quick Links

IHSS Recipients:
IHSS Training/Information - Fact Sheets and Educational Videos

IHSS Providers:

IHSS Timesheet Issues/Questions:
IHSS Service Desk for Providers & Recipients, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432