Provider Information Notices (PINs) -
Home Care Services Program (HCS)

NOTE: Prior to June 2018, HCSB information currently being communicated in PIN form was communicated in the form of Webinars and emails.


  • PIN 20-12-CCLD - Updated Statewide Waivers for Background Check Requirements Due to Coronavirus Disease 2019 (COVID-19)
  • PIN 20-11-CCLD - Community Care Licensing Division Online Resources on Coronavirus Disease 2019 (COVID-19
  • PIN 20-11-CCLD-SP - La disponibilidad de recursos sobre la enfermedad del coronavirus 2019 (COVID-19) en la página web principal de la Community Care Licensing Division
  • PIN 20-11-CCLD-TL - Dibisyon ng Online na Pinagkukunan ng Paglisensiya sa Pangangalaga sa Komunidad sa Sakit na Cornonavirus 2019 (COVID-19)
  • PIN 20-10-CCLD - Waiver of Administrator Certification Program Fees, License Fees, and Home Care Aide Registration Fees as a Result of Coronavirus Disease 2019 (COVID-19)
  • PIN 20-10-CCLD-SP - Exención de las cuotas de licenciamiento, cuotas de registración para las personas que proporcionan servicios de atención personal, y cuotas del Programa para la Certificación de Administradores debido a la enfermedad del coronavirus 2019 (COVID-19)
  • PIN 20-10-CCLD-TL - Ang Pagpapaubaya sa Mga Multa, Multa sa Lisensiya, at Multa sa Rehistrasyon ng Katulong sa Programang Sertipikasyon ng Administrador Bilang Resulta ng Sakit na Coronavirus 2019 (COVID-19)
  • PIN 20-09-CCLD - Updated Statewide Waivers for Licensing Requirements Due to Coronavirus Disease 2019 (COVID-19)
  • PIN 20-07-CCLD - Suspension of all Annual Inspections to Allow Technical Assistance for Licensees Regarding the Coronavirus 2019 Disease (COVID-19)
  • PIN 20-06-CCLD - Cancellation of all Community Care Licensing Meetings
  • PIN 20-05-CCLD – Community Care Licensing Division E-Mail Address for Coronavirus Disease 2019 (COVID-19) - Related Questions
  • PIN 20-04-CCLD – Governor's Proclamation of a State of Emergency to Address Novel Coronavirus (COVID-19)
  • PIN 20-04-HCS - Notice of Remote Inspections and Investigations for Home Care Organizations
  • PIN 20-04-HCS-SP - Se Realizarán de Forma Remota las Inspecciones e Investigaciones de las Organizaciones que Proporcionan Servicios de Atención Personal en el Hogar
  • PIN 20-04-HCS-TL - Abiso Sa Malayuang Mga Inspeksyon at Imbestigasyon Para Sa Mga Organisasyon Ng Pangangalaga Sa Tahanan
  • PIN 20-04-HCS-CH - 對居家看護組織進行遠程檢驗和調查的通知
  • PIN 20-03-HCS - General Precautions, Best Practices, Use of Personal Protective Equipment, and Affliliated Home Care Aide Training Requirements
  • PIN 20-03-HSC-SP - Precauciones Generales; Mejores Prácticas; el Uso de Equipos de Protección Personal; y los Requisitos de Capacitación de HCA Afiliadas
  • PIN 20-03-HCS-CH - 一般預防措施、最佳做法、個人防護設備使用以及居家護理助手相關訓練要求
  • PIN 20-03-HCS-TL - Pangkalahatang Pag-Iingat, Pinakamabuting Mga Pagsasanay, Paggamit Ng Personal Na Kagamitang Pangprotekta, At Mga Kinakailangan Sa Pagsasanay Ng Katulong Sa Pangangalaga Sa Tahanan
  • PIN 20-02-HCS - Informational Call Regarding COVID-19 Physical Distancing, Isloation And Disinfection Procedures
  • PIN 20-02-HCS-CH - 有關 COVID-19 保持身體距離、隔離和消毒程序的資訊通報電話會議
  • PIN 20-02-HCS-TL - Tawag Ng Impormasyon Tungkol Sa Pisikal Na Pagdistansiya Ng Covid-19 , Isolasyon At Mga Pamamalakad Ng Pagdinpekta
  • PIN 20-01-HCS - Survey to Determine Home Care Organization Personnel Availability
  • PIN 20-01-HCS-TL - Survey Sa Pagpasiya Sa Tauhan Ng Organisasyon Sa Pangangalaga Sa Tahanan
  • PIN 20-01-HCS-SP - Encuesta Para Determinar La Disponibilidad Del Personal De Organizaciones Que Proporcionan Servicios De Atención Personal
  • PIN 20-01-HCS-CH - 確定居家護理組織人員可用性的調查


  • PIN 18-01-HCS - Provider Information Notices for Home Care Organizations
  • PIN 18-02-HCS - Licensed Versus Unlicensed Home Care Services Fact Sheet

Contact Us

Community Care Licensing Division
Home Care Services Bureau
744 P Street MS 9-14-90
Sacramento, CA 95814

Phone: (877) 424-5778
Fax: (916) 651-5600

CCLD Complaint Hotline

If you see something, let us know!

To file a complaint regarding a state licensed community care facility or child care facility visit our Complaint Hotline Page for contact information and more.


CCLD Services and Notifications