Appeals Case Management System

Hello, the Appeals Case Management System (ACMS) is live! You can access the system here:

Below you can find all the resources you need to assist you with using this new system.

We appreciate your comments or suggestions - send them to us at


During the COVID-19 crisis, State Hearings will only be conducting Phone Hearings. In some instances, claimants can request a video hearing.

Sprint 33 was released on Saturday, September 5. See Release Notes for details on improvements.

ACMS Release Notes

Requesting Business Access to ACMS

County, Covered California, DHCS, Health Plans, and Professional Advocates that have appeals in ACMS can apply for business user accounts.

To get access:

  1. Complete the ACMS Access Request Form for Business Partners .
  2. Submit your completed form through your super-user to You may have the super-user send or cc your super-user.
  3. If your agency does not have a super-user, or you do not know your super-user, please contact

Contact Us

State Hearings Division
Appeals Case Management
744 P Street
Sacramento, CA 95814

Forms and Templates

Quick Links