Senior Care Public Information and Policies

Resource Guides for Providers from our Technical Support and Advocacy Group (CCLD\Resource Guides for Providers)

Reporting Requirements

Reporting Instructions and Forms

Evaluator Manual

California Code of Regulations Applicable to Adult Care (Courtesy Copy with Handbook)

California Code of Regulations Applicable to Adult Care (Westlaw Official Electronic Version)

How to Become Licensed

Administrator Certification

Alzheimer’s Association

Health and Safety Information (CCLD/Health and Safety Information)

Find Licensed Care (CCLD's Transparency Website)

Centralized Complaints Launched

Licensing Complaint Poster 

2015 Licensing Fees 

Delays in Receipt of Fingerprint Information

The Social Security Administration (SSA), Office of the Inspector General (OIG), Fraud Hotline provides an avenue for reporting fraud, waste, and abuse within SSA's programs and operations.

Senior Facility Types Licensed by The Department of Social Services (all to point to the Centralized Applications Page)

  • Residential Care Facilities for the Chronically Ill
  • Residential Care Facilities for the Elderly (RCFE)
  • Continuing Care Retirement Communities (CCRC) 

Facility Facts

Residential Care Facilities for the Elderly - Most Common Deficiencies in 2014

Adult Residential Facilities – Most Common Deficiencies in 2014 

Sites and Topics Related to Mental Health

California Mental Health Planning Council (CMHPC)

Stakeholder Recommendations for Mental Health and Substance Abuse Disorder Services

Mental Health FAQs

Ombudsman and Advocacy Information and Links

The California Department of Aging Ombudsman’s Office

How to Review a Facility File

Are you interested in finding out if a facility meets licensing requirements? If so, you may contact your local Regional Office and make a request to review the licensee's facility file. The file will contain information related to evaluation visits conducted by the licensing agency and any complaints against the facility that were substantiated by the Department.

Licensing Statistics

Number of State Licensed Facilities, by County

To file a complaint of professional misconduct by a CCLD employee, please refer to the  CCLD Ethics Helpline.

Other Links and Partner Agencies

Contact Us:
Adult and Senior Care Program
744 P Street, MS 8-3-90
Sacramento,  CA 95814
Email to

CCLD Complaint Hotline
File a Complaint

Button to find licensed care webpage

Button to pay licensing fees


Administrator Certification
Background Check Process
ASCP Centralized Applications Units
Health and Safety Information
Other Links and Partner Agencies